As a Senior Product Designer on the Digital Experience Uplift team, you will lead a UX/UI overhaul across Ticketek’s digital products to improve fan experience while supporting commercial outcomes like conversion and retention. - Lead end-to-end UX and product design from discovery through delivery - Translate user and business needs into wireframes, prototypes, and high-fidelity designs - Use research, usability testing, and analytics to iterate and refine solutions - Ensure accessibility, inclusivity, and UX best-practice compliance - Partner with Product Managers and Engineers to define requirements and align to roadmaps - Collaborate with marketing, data, and CX teams to deliver joined-up experiences across channels - Brief, review, and quality-assure external design agency deliverables - Contribute to and help maintain the organisation’s design system and design governance - Balance fan outcomes with commercial goals such as revenue uplift and digital adoption